Amount deducted from my balance for so so reason

Name of Complainant Puja
Date of ComplaintMarch 15, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Puja:

Hello!
Thank you for choosing to access vibwd2c_bp49v10,
You have been charged Rs. 49
Your balance is Rs. 3.98… After complaining to the customer care team since 3 mnths.. The problem isnt resolved and every alternative day this happens with me even when the phone is switched off.

Image Uploaded by Puja:

Amount deducted from my balance for so so reason

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