Amount Deducted from Account Not Received by Merchant Nor Refunded to Account

Name of Complainant Col Rajeev Verma
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Col Rajeev Verma:

On 12th June 2021, On the Airtel Payment App I made payment towards my Airtel Landline Bill and repeatedly I got the result as payment failed and to retry, unfortunately the Bank message too did not show that payment deducted from account, later I saw that the payment of Rs 588.82 had been made thrice from my bank account and amount debited. the payment Id are as under:-

payu/13243931011/0316066951/Bill Payment

payu/13243942731/0316067200/Bill Payment

payu/13243976317/0316067881/Bill Payment

Image Uploaded by Col Rajeev Verma:

Amount Deducted from Account Not Received by Merchant Nor Refunded to Account

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