Amount deducted from account but order not placed, nor any action taken by the recipient

Name of Complainant Vijendra Shahi
Date of ComplaintFebruary 14, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijendra Shahi:

I ordered groceries worth rs 298 from Blink It, however despite trying twice to put the order, money got debited from my account and credited to the recipient’s bank, however the order was not placed nor there was any sort of response from Blink it.
This has happened once before also and the Blink it team did not take any action or responsibility that time also, so I am complaining to get my refund this time.
All relevant screenshots of the same were taken by me and I’ve already sent them mail also.

Image Uploaded by Vijendra Shahi:

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