Amount deducted but they are denying amount has not been received.

Name of Complainant Jatinder kumar
Date of ComplaintJanuary 10, 2024
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Jatinder kumar:

I am playing the Game through reddybook club website from long time and in the date of 7th Jan’24, I have done the 3 transaction of (300+300+150) but amount has not been received in my game wallet. I have raised the compliant in Reddyclub and they told me wait for 48 hours. After 48 hours I have shared the bank statement but they told me to contact kotak bank customer care and share the recording. I have contacted with kotak bank and share the recording and also share the bank details where I have transferred the amount. But now they are saying share the Screenshot when you have done the payment. I am regular customer and I will never click the screenshot of every transaction. They are unnecessary harrassing me. Pls solve my issue.

Registered number – 7009036678

Image Uploaded by Jatinder kumar:

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