Amount deducted but order didn’t place

Name of Complainant Abhishek Gupta
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek Gupta:

Hi,
I placed an order on 27-04-2022 from Myntra of INR2976 and my amount got deducted but order didn’t place. I connected with them on 28-04-2022, they asked me to wait for 72 hours. Again, I connected with them on 02-05-2022 and asked for refund, they asked me to connect with bank. I checked with bank, bank asked me to connect with myntra as the amount of inr 2976 got successfully credited in myntra’s account. I again connected with myntra but they are not willing to refund my amount. Kindly help.

Image Uploaded by Abhishek Gupta:

Amount deducted but order didn’t place

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