Amount deducted but no conformation of booking

Name of Complainant Vedang Chauhan
Date of ComplaintApril 7, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Vedang Chauhan:

I attempted to book a hotel room at FabExpress Awadh Inn through the FabHotels platform on 6th April 2025. During the booking process, the payment of ₹3061 was successfully deducted from my card, but I did not receive any confirmation of the booking. There is no booking ID or confirmation email/message provided, and the hotel reservation does not appear in my account or email records.

Here are the full transaction details:

Date of Transaction: 06/04/2025

Amount Deducted: ₹3061

Payment Method: Card

Transaction/Reference ID: 136634251

Hotel Name: FabExpress Awadh Inn

This situation has caused inconvenience and uncertainty, as I am unable to verify whether the booking was successful or if I will be refunded.

Image Uploaded by Vedang Chauhan:

Amount deducted but no conformation of booking

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