| Name of Complainant | |
| Date of Complaint | November 21, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
For order Id 408-9495602-2553144, dated 02.07.2021 amount was debited twice via pay on delivery and card payment via SMS link. I have complained it with bank and as per acquiring bank payment was successful. Then contacted customer care and I have been misleaded several times with false statements, again I have mailed cs-reply@amazon.in and I got no response, and finally mailed as per their escalation matrix to nodal-officer@amazonpay.in, Amazonpay-grievance-officer@amazonpay.in, amzonpay-escalation@amzompay.in , all in vain and got no response. I still couldn’t come with the terms amazon could be so unprofessional and can behave like a cheap company whose foundation is based on heist of people’s Money. And I think people should be aware of the such incidents. Highly disappointed and I feel like cheated.
Image Uploaded by Taniya Asman: