Amount debited ticket not booked

Name of Complainant A Vamsi Veerabhadrarao
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by A Vamsi Veerabhadrarao:

Dear Sir,

Ref to

Travellook. Com

I tried to booked flight ticket from Pune to Hyderabad dated 09th May,2021 for 12th May 2021.

 

Amount of 4100/- aprx was debited.

Amount debited from Bank account but ticket was not booked.

 

Kindly take strict action on these website which are deceptive.

Attaching screenshot.

If transaction fails, it will refund immediately but g-pay confirmed transaction as settled and received by Service provider.

 

Customer service replied that they will refund but seems suspicious.

No proper response and action.

 

 

Image Uploaded by A Vamsi Veerabhadrarao:

Amount debited ticket not booked

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