Amount debited but not credited to merchant account

Name of Complainant Kapil Rana
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Kapil Rana:

I paid 2198 to Amazon but they didn’t received the payment so they returned my package and given me a confirmation email that they didn’t receive any payment. So i talked in the bank and submit that confirmation email in bank but now the bank customer care are not picking up my call and i did not received my payment

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Amount debited but not credited to merchant account

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