Amazon sold defect product

Name of Complainant Satya prakash
Date of ComplaintOctober 9, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Satya prakash:

Amazon sold defect product and raised the concern with in replacement window but Amazon took time to provide the solution within replacement window. Now Amazon is telling product not eligible for replacement instead they are forcing me to return the product but not paying for uninstnalation, for nothing I have to pay 3000₹ from my pocket. Bad part is when I spoke with Amazon representative manager she was trying to balme other employees who handled the case earlier.

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