Name of Complainant | |
Date of Complaint | July 19, 2023 |
Name(s) of companies complained against | Amazon, Lenovo |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I purchased a brand new Lenovo laptop on 2023-07-09 on amazon, I received it on 2023-07-13 but the product’s warranty got expired right out of the box. There was no warranty slip provided by the manufacturer or by the seller. So I couldn’t avail the base warranty of 1 year which was promised by Amazon.
I tried to resolve this by contacting amazon customer care and Lenovo, But there was no proper support provided by either of them.
The total cost of the purchase is 108500.00 and they delivered a used product