Amazon sold a used product

Name of Complainant Vijayaraghavan V
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijayaraghavan V:

I purchased a brand new Lenovo laptop on 2023-07-09 on amazon, I received it on 2023-07-13 but the product’s warranty got expired right out of the box. There was no warranty slip provided by the manufacturer or by the seller. So I couldn’t avail the base warranty of 1 year which was promised by Amazon.
I tried to resolve this by contacting amazon customer care and Lenovo, But there was no proper support provided by either of them.

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