Amazon sent me a fake watch and it was not working and I returned them back but they are saying we got fake product and refund is not possible

Name of Complainant Sankati vyshnavi
Date of ComplaintJune 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sankati vyshnavi:

I have ordered a Micheal kors watch from Amazon they send me a fake product and it was defective so I returned back the delivery agent checked it and said ok but now they are saying they got fake product and refund will not be processed, Amazon is playing cheap strategy to gain money 👎👎👎

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