Amazon sent damaged washing machine

Name of Complainant Suneha
Date of ComplaintDecember 13, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Suneha:

Hi Team I have ordered washing machine from amazon on 12th nov and it is a totally defective product. LG people have already confirmed that it is total defective product. I raised a request to replace it on 2nd December, however, it is never picked up. I am following up on daily basis but still no resolution. It is a highly costly product and unfortunately amazon is least bothered. I even contacted their delivery partner but they also didnt provide any solution. Kindly help me. Its my very hard earned money.

Image Uploaded by Suneha:

Amazon sent damaged washing machine

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