| Name of Complainant | |
| Date of Complaint | November 5, 2024 |
| Name(s) of companies complained against | Amzon india |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a LAPRAS Activity tracker on June 28. The watch was claimed to have a 15-year warranty. After a few days, it stopped working. I made several email requests to the vendor to no avail. Then I approached Amazon, who at first refused to refund or replace. In October, they finally agreed to give a refud. On Oct 20th a rep came to pick it up, and since then they keep saying tol wait 4 more days and then send replies saying another pickup can be arranged. On Oct 21 I got an email from Amazon saying the wrong product was recd. Despite repeated requests, Amazon is not complying in providing images of the wrong item.
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