Amazon return pickup and refund issue

Name of Complainant Vivek.u
Date of ComplaintNovember 28, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vivek.u:

I purchased a laptop from Amazon online shopping. But the product what I received one is wrong and not like original and I returned the product on 13.11.2022 the Amazon agent was called the i gave the product to the Amazon agent but till the day it didn’t received the wharehouse in my Amazon account there is no update about my return pickup. Then I called Amazon customer care on 14.11.2022 and make it an a compliant till this day there is no update about the complaint they told me the item is not picked up from me . It’s a huge amount 20000 rs. They are not taking this complaint seriously.

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