Amazon refused to pickup / refund for defective item

Name of Complainant Ragavendran
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ragavendran:

I have order Samsung A52 mobile which was defective item as it is getting switched on after 2 days of usage. I have raised request to return the item and requested for refund. But Amazon keep on rejecting my request for pickup and mentioning it as “Refused by customer to return” as I have not received any call from Amazon. I have raised this issue to Amazon customer care multiple times, but there is no proper. As this mobile cost is 24000 /- ,

I need urgent support to resolve this issue , as Amazon cheating customer

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Amazon refused to pickup / refund for defective item

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