Amazon refund issue

Name of Complainant Chetna Phutela
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Chetna Phutela:

I ordered boat watch from amazon it was delivered but it was not working properly so I requested for return which was picked up on 22nd February but they didn’t issue the refund neither it was showing on their website under orders it was just saying that return has picked u but amount will be refunded once it reach us. After many calls and followup they sent me an email that I have sent incorrect product but I have given correct product and representative has checked it properly

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Amazon refund issue

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