Amazon – Received defective mobile. Replacement pending

Name of Complainant balasubramaniam
Date of ComplaintJune 1, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by balasubramaniam:

Got defective mobile from Amazon. Waiting for replacement from May 13th. Customer care dint help. Ticket initiated for refund and a courier set up was done from Amazon end. Guy dint pick mobile cuz of imei mismatch which I’m not responsible. Later they asked to wait till 18th. Then again asked to wait till 31stMay. Now it again postponed to 7th June. For a single product really don’t know how many follow-ups I should make. It’s really frustrating.

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Amazon – Received defective mobile. Replacement pending

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