Amazon product says 1000 rs cashback but when asked amazon said offer expired even when product title said at the time when order is places

Name of Complainant Vaibhav
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaibhav:

Today I ordered a mobile phone Note 10 pro from amazon.in, Order# 408-2558367-0674732 using ICIC coral credit card the product title says:

Redmi Note 10 Pro (Vintage Bronze, 6GB RAM, 128GB Storage) -120Hz Super Amoled Display | 64MP Camera with 5MP Super Tele-Macro | ICICI Cashback 1000 Off

also, the banner says:
Screenshot 2021-04-21 at 1.16.01 PM.png

when I asked customer care about the cashback they said this offer is expired and no longer valid, if this is the case you should have removed it from the product title and banner beforehand, and now when I have placed the order you have no right to change your offer once the order is placed.

I need a resolution to this and cashback as what the banner says, else I will escalate this issue to my legal team( looped my legal advisor in cc ) and to all the social media platforms.

Image Uploaded by Vaibhav:

Amazon product says 1000 rs cashback but when asked amazon said offer expired even when product title said at the time when order is places

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