| Name of Complainant | |
| Date of Complaint | June 19, 2022 |
| Name(s) of companies complained against | TATA PLAY |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
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Dear Sir/Madam,
I request for Binge Connection on 12June which is free for one month, as told my customer support Executive on call .After the installation of Binge Fire Stick on 14-June -2022, when tata play engineer open the Amazon Prime link it get activated without any id and password and charges of 179 is deducted from tata play account as i have recharged my tata play account for one year in advance.
I inform the same to customer support on the same time by mail, and telephone with complaint Id: 3N7EJS02. After that when i find no response , i send the mail to nodaloffice at mail id [email protected]. Then i received the call and they told me backend team will call you and provide you the resolution. But no resolution is provide by them till date to get my refund.
Since then i follow up regularly with email and phone call , later on they closed my ticket without any resolution.
I requested to Please look into the matter and help me to get my refund of Rs179 as soon as possible.
Sanjeev khokhar
Image Uploaded by Sanjeev kumar khokhar: