| Name of Complainant | |
| Date of Complaint | November 28, 2020 |
| Name(s) of companies complained against | Amazon or icici bank |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My name is Shubham Jain and I got the message from bank that “rs 999 is debited in my account for Amazon sta.”
I called to Amazon and provided all the required documents and they said it will take 24-48 hours for resolution .
After 48 hours I called and ask the resolution they said it’s in still pending stage but after few minutes they said to me that your mount is debited for your other account and I have only one account so I asked the other account details but they said we are not able to told you that and I said this is my bank account and you are not provided me information.
I checked on Google that so many people already submitted the same complaint against Amazon.
And I called to icici and they said you have to block your account and replace with the new account and charges would be for new account is 599 + get .
So my concern is that is not my fault but why I have to pay for new card amount or the charges.
As that is happen because of Amazon security or icici security I don’t know because that amount is deducted without receiving me any OTP for this transaction.
Detail mentioned in below
Bank name- icici bank
Amazon account- shubhu44jain@gmail.com
Name – Shubham Jain
amount deducted- 999
Date- 25th Nov 20
For new card replacement charges-599+gst
Please let me know any other information required.
Also I want to submit a compansation request against Amazon or icici bank as this happen because of there security.
Image Uploaded by Shubham Jain:
