Amazon pick up my purcel but did not refund my money after 10 days

Name of Complainant Paramita Raychaudhuri
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Paramita Raychaudhuri:

I have ordered a light pink or peach colour dress on 4th oct and got it on 15th but totally diffrent product black in colour size shape diffrent also brand name also diffrent free mask is missing so i have returnd it
But after return the purcel i got a messege pick up is canceled now they are delaying the refund

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