Amazon order is not received, they refused to give my product or cash amount

Name of Complainant Shubham Shamrao Bhosale
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Shamrao Bhosale:

Order no # 171-39020881008330
I ordered mobile and smart watch with amazon prime membership. I got delivery on 11th Oct 2021. In that box, only mobile is there, and watch is missing, but in application it shows both items are delivered. Then I raised issue to amazon customer care again and again. They said wait till 19th October 2021.
Then I called again to amazon customer care on 19th Oct 2021, because I hadn’t got any response from them. Then they said we can’t do anything. They refused to give that product or cash amount also. And said, do whatever you want and disconnected my call.

My order details are here

Image Uploaded by Shubham Shamrao Bhosale:

Amazon order is not received, they refused to give my product or cash amount

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