| Name of Complainant | |
| Date of Complaint | October 24, 2020 |
| Name(s) of companies complained against | AMAZON INDIA PVT. LTD. |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered(#4079888545-0452363) whirlpool refrigerator from amazon and scheduled delivery by selecting date and time. I postpone other plan to other day and stayed at home to collect it. Two days continuously i was getting SMS that the item is out for delivery and suddenly they cancelled my order and when i called customer care again they rescheduled it for the same day but I didn’t received it. I wanted to escalate this issue and asked for escalation matrix but they didn’t provide it. Please help me on this.
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