| Name of Complainant | |
| Date of Complaint | October 24, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have purchased a Amazfit Smart watch order Id 171-8253772-8808320, on 17th October and received the product on 19th October. I have placed a return request on 19th October due to incompatibility issues with my smartphone. I was assured by the customer support that they will assign a brand technician and resolve issue within 4 days. I have told them that it’s a feature problem and I simply want to return the watch and have my money back.. It has been more than 4 days and they have not yet resolved the matter. When I called up the customer care today (24/10/2022) they told that they haven’t yet assigned any technician. They are unnecessarily delaying the process and harassing the customer.
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