Amazon – No product neither refund

Name of Complainant Ananthu manoj
Date of ComplaintFebruary 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ananthu manoj:

Purchased an online gift card on 21st February, and they promised online share link within 15 minute. But until now i didn’t get any link.
On 21st February i raised a complaint through Amazon costumer care and they they promised a solution within 24 hours. But since no response i contacted costumer service again in second day (22nd Feb) and then they told me that it will take 48 hours. But now they are again telling that it will take 3 to 5 business days. I paid them online 1000 rupees for an online product. But they are not ready to refund in case of their mistake.

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