| Name of Complainant | |
| Date of Complaint | March 1, 2023 |
| Name(s) of companies complained against | AMAZON AND ECOM EXPRESS |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I HAVE ORDERED iQOO Z6 5G BY VIVO ON 18 FEB 2023 AND DELIVERD ON 27 FEB 2023. I HAVE RECORDED THE VEDIO WITH DELIVERY BOY OPENING THE PACKEGE THE USED ANOTHER PHONE RECEIVED BY ME SAME DAY I HAVE RAISED COMPLAINED WITH THE AMAZON CUSTOMER CARE THEY SHARE A LINK WITH ME AND UPLOAD THE PHOTO OF THE MOBILE WITH NAME AND DATE. NOW I AM CONTACTING CUSTOMER CARE THEY ARE SAYING YOUR INVESTIGATION WAS DONE AND WE CANT DO ANYTHING. PLS SOLVE MY PROBLEM
THANKING YOU
SITARAM PRAJAPATI
MON 9531881365
Dear Sir,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express