Amazon Making fake promises to Consumers

Name of Complainant Vrushali Albur
Date of ComplaintJune 3, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vrushali Albur:

I have opted for Prime membership which offers my same day or 1 day delivery on certain products. But despite charging me for that, Amazon has failed to fulfil it. I have ordered and Redmi Phone on 31May2025, item marked and Prime and guaranteed delivery on 1June2025. Despite multiple calls to amazon customer service, I still have not received my order (3Jun2025).
I have been charged for Prime and amazon has cheated me by charging money for the service and not delivering it.

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Amazon Making fake promises to Consumers

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