Amazon is not returning and refunding the product even product item is under 10 days return

Name of Complainant Ashish Mishra
Date of ComplaintNovember 8, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashish Mishra:

Hi Team,

Today I have received my bold fit steel shaker “ORDER # 403-5666495-1407549” . I have raised a return request with many attempted calls with proof of leakage . But still I have been refused by customer care calls that it is a non-returnable product . Even this is under a 10 days returnable policy . I am attaching the return policy which is mentioned in the item in your website as well .

Please look into this matter and return the item as soon as possible. Moreover I have also a complaint against your escalation team who has talked very rudely and disconnected my call .

Product image has already been attached while placing return from amazonemobile app .

I am looking forward to your positive response .

Regards,
Ashish Mishra
9990712887

Image Uploaded by Ashish Mishra:

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