| Name of Complainant | |
| Date of Complaint | March 15, 2021 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am a customer of Amazon India since 2014. Of late they have tweeked their policies to con unsuspecting customers by promising returns or replacements and not honouring their promise. In this case i have bought a Wipro brand chair which is replaceable within 10 days. There was a design flaw which made the chair uncomfortable. Hence i raised it to customer service to replace or return my money, but they are refusing to do so
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