Amazon india Not solving issue & blocking access to call at customer care

Name of Complainant Khushboo Surati
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Khushboo Surati:

I have registered a complaint regarding Different serial number recived on the laptop which i have purchased from amazon on 5 May 2023 & packaging slip which is provided with it.
Same serial number is required to get lenovo laptop warranty from company.. Warranty is different because they sent a laptop made up on 2021,warranty was expired within 1 month of purchasing the laptop..
I have made a complaint
& it was registered at amazon customer care ticket number – D83412896 on 28/5/2023.
I have called almost every week regarding this issue at amazon customer care after that till 26 july. The only answer of representative was “call after 3 days “on every occassion i called.. And in the last they have removed my access to call on amazon.. The automatic caller answers that go to amazon app & get help from help section & thanks for calling amazon help..
Thats it..

Image Uploaded by Khushboo Surati:

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