| Name of Complainant | |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
During Prime day sale event of Amazon.in, I took the Prime membership and a few minutes later, placed an order for Redmi 9 phone and was shown that by using HDFC credit card, I would get INR 1250 cash back. I followed all these steps and was not given the cash back. I took it up with customer care, provided all the screenshots, messages with timestamps and a week later, they came back and denied the cash back.
Absolutely poor display of customer service and dishonoring of terms and conditions shown on the checkout page to customers.
Image Uploaded by S Darbha: