| Name of Complainant | |
| Date of Complaint | October 11, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Home & Garden |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Sir/Madam,
I had placed an order with Amazon on 28-Sep for “Treo by Miton” glasses but received 1 broken glass in the package. I have recorded a video as well of the received package.
I have placed the return request 2 times but both the times it is cancelled by Amazon and the reason is not known.
On Oct-6, Amazon customer care promised that the package will be collected on Sunday, 9th Oct but it was not collected and the app shows as “Return pickup failed”.
I have not received any call from courier person for the cancellation .
Can you refund my amount and take this product back , else i will need to escalate this issue further. I dont know why Amazon is doing this ?
Regards
Priya Arya
