| Name of Complainant | |
| Date of Complaint | February 25, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
On 7-Feb i have ordered an bundle of products for ₹11,597 in Amazon. Order number – 402-3988181-6750766
But Amazon had made mistakes in it.
First mistake : I paid money for fresh product, but you gave an used product which has tempered glass pasted on the screen, Gmail and WhatsApp are configured by previous buyer.
Second mistake : i have returned the used product on 14-Feb, proof of return screen shot attached. You have not refunded my money within the stipulated process time of 3-5 working days.
Third mistake : Your app for my account says my refund has been done on 20-Feb. For which proof of attachment says a lie.
Fourth mistake : Your RRN is not paid to SBI, branch manager confirmed that.
Fifth mistake: when i ask for refund aahet 10 days, your customer care is begging for time now than the stipulated time.
I want my refund immediately.
Thanks and regards,
Senthil Kumar. A
+91 8667385044.
Image Uploaded by Senthil Kumar Annadurai: