Amazon denied to refund after return of the product.

Name of Complainant Robin Ghoshal
Date of ComplaintOctober 24, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Robin Ghoshal:

ORDER # 405-4853660-6260315 was retuned and Pickup Tracking ID:625058651624. It was picked up by the Amazon agent which was updated in their system. Then there was no update. After a month I contacted customer care. They said I have sent the wrong item and accused me of counterfeit return and denied refund. On asking what is the item they have received they have confirmed that they don’t know. At this point of time I do not have the product nor the refund from Amazon.

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Amazon denied to refund after return of the product.

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