Amazon delivered Fake, Expired Perfume – Not Helping with Replacement or Refund

Name of Complainant Dinesh
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dinesh:

Hi

I have purchased a fragrance called MONT BLANC EXPLORER on amazon India, it costs me 6750Rs, Delivered in 2 days, i can clearly see it is fake product as i was using original since an year now, no manufacture and import details on package, but it says expiry in jan-2020

i have contacted amazon, a lot of calls, chats and mails later they said they cant help me in any kind of manner ,even i have clear proofs of delivered product.

Image Uploaded by Dinesh:

Amazon delivered Fake, Expired Perfume – Not Helping with Replacement or Refund

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