| Name of Complainant | |
| Date of Complaint | January 2, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received a defective laptop (63k worth).I requested a replacement for which I missed delivery once (as I was resetting the laptop and the delievery agent did not want to wait – though he promised to deliever the laptop the same day).
But not only he didn’t deliver the replacement the same day or next – he cancelled the delivery and now the replacement is being sent back to seller.
Now amazon says that the only option I have is to request a refund and try again.This has caused a lot of agony mentally, not to mention waste of time.
Order ID – Order# 408-3477317-3372343
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