Amazon delayed the service due to that cancelled the order but not refunding

Name of Complainant Ashok Kumar Sunkara
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashok Kumar Sunkara:

I ordered the kid’s cycle along with the installation (399 RS for installation and paid) from Amazon. They delivered the product on time but delayed the installation. I went outside the cycle shop and the installation was done in 1 hour with 200 Rupees.

I canceled the installation and asked for a refund but they are asking GST bill of installation so that they will process a refund. A cycle shop person under the tree can not provide the bill and the same is informed to Amazon.

They rejected my request and Amazon is not processing the refund. Amazon is cheating the customers. I request you to help me on this.

Image Uploaded by Ashok Kumar Sunkara:

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