amazon delayed delivery of product and no intimation of delay

Name of Complainant Bhushan Bonde
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhushan Bonde:

Order# 402-0620693-6636338 was supposed to be delivered by 9 PM , 20th July, however i havent received any updates regarding delivery.

i have been following up with Amazon via various channels like twitter and online customer service, every single person assured about today’s delivery.

when i had approached customer service at 7:46 PM, 20th July, they told me its delayed and have to wait for another 48 hours.

this was not communicated to me while i was interacting with them multiple time. and they also denied for any compensation.

 

Image Uploaded by Bhushan Bonde:

amazon delayed delivery of product and no intimation of delay

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