Amazon-Defective product delivered and not updating as delivered, so cannot return

Name of Complainant MOHAN
Date of ComplaintFebruary 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by MOHAN:

Received a product on 11th JAN 2022, The product is damaged and size also not correct. tried calling CC many times to update the Status as delivered and then we can return.
6 times talked and they are just dragging the complaints, Status is still not updated as delivered and the item cannot be returned

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