Amazon damaged my product on it’s way to delivery and they refused to reship it or give offer which was applied previously

Name of Complainant Anay goyal
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Anay goyal:

I have ordered a phone from amazon on 1 May 2021 in which various offer are applied and it got cancelled,so I call customer care and asked for reason so they told me that it got damaged on it way so I asked them to reship it or give me offer that was applied previously so they refused me to do so but they are liable to give me pre applied offer or reship the product as it’s there mistake that product got damage on its way

 

Image Uploaded by Anay goyal:

Amazon damaged my product on it’s way to delivery and they refused to reship it or give offer which was applied previously

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