Name of Complainant	Sonam Chopel Lepcha
Date of Complaint	October 31, 2020
Name(s) of companies complained against	Amazon India
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I bought a product on but after 8 days of Amazon cancelled the order without giving any explanation. I had paid using Amazon Pay. They claim that if a customer pays with Amazon Pay balance and if the order is cancelled the refund is instant i.e. it is credited to my Amazon Pay balance. But it has been more than 24 hours and I still haven’t received my refund. This is False advertising.

The date of order was 20th of October and the cancellation date was 28th of October.

I have uploaded screenshots of my Amazon Pay Balance transactions for your reference.

Image Uploaded by Sonam Chopel Lepcha: