| Name of Complainant | |
| Date of Complaint | June 20, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered some charts ( maps) on Chemistry from Amazon through order id 402-5162222-6179547 on 17th May 2021 and got delivery on 25th May. Due to some quality issue I booked return for 2 items among 3 and those two disputed charts were picked up on 26th May by Amazon agent Sukanta Ghosh of CCU Nagerbazar unit of Amazon Delivery. But still now the status have not been updated by the agency doing picked up. Meantime, I had called several times the Amazon Customer Care to sort the issue out but every time they inform me the picking up agency still not confirm picked up. I have requested them to supply me pick up assignment details against the pick up id DwDVZGqCRRMA but they showed their limitations in this regards.
Meantime that very pick up boy came again to my place in regards of another delivery and he assured the previous picked up and confirmed deposition of products to his office on same day and vowed to me resolve the issue in going back to office in the evening. I convinced.
Now another couple of days passed there is no movement in status, it still showing picking up yet to be done. Now what to do??
I am a regular customer in Amazon since last five years and never experience this kind of nuisance before. Please help me out.
BISWAJIT SAHA
Mob : 9434244322
Email: findbiswahere@gmail.com
