| Name of Complainant | |
| Date of Complaint | February 3, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a LG monitor on Order date
19-Jan-2020
Order # 404-1026866-4839531
Order total – 29,999.00 (1 item) with the name of pradeep naagar and it arrived on time but it’s not in working condition, it was not even bubble wrapped.so I requested for refund and was told that next day product will be picked up and then refund will be issued .
but next day no one came to pick up and no one even contacted me .So I complaint about it to customer care and was assured it will be picked up next day . but next day also I received message that “pickup was cancelled at the time of picking “.
so I again contacted customer care and again they rescheduled the pickup and told me that they have also filled complaint form and has directly sent pickup request to amazon pickup station .
but again next day same thing happened .
next day also same thing happened .
this is going on for 15 days now ,no one contacts me, no one comes at my place . all I get is message that pickup was canceled at the time of pickup.
my refund is also not happening because of this.
