Amazon account hold- refund pending

Name of Complainant Alisha Dcunha
Date of ComplaintFebruary 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Alisha Dcunha:

Respected Sir/Madam, Amazon has kept my amazon account on hold since a month, i am following up with the customer executive and i have send them every details asked by them but still my account is on hold. its been a month now but no response from them. i have contacted them more than 15-20 times. Every time i call them they fill up some form and tell me i will receive a call from the amazon account speacialist team but i never get a call/sms/email from them. And i had returned a item from that account worth Rs.29,599 in the month of January, i didn’t receive that refund also. Since so many days amazon has harressed me alot. Please help me out so that my account gets unhold and i get my refund.

Image Uploaded by Alisha Dcunha:

Amazon account hold- refund pending

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