Amazfit Service/Customer care very unprofessional and no response

Name of Complainant Suhail
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Suhail:

My Amazfit GTS mini watch suddenly stopped working. As per their process, I send it to their service center in Ghaziabad. However, they send me back a wrong watch (different color & serial no, old and used watch with scratches on display too). My watch was in mint condition as i used to wear this watch occasionally.

I immediately contacted customer care and asked to return back my original watch, but the response was very unprofessional. now they are even cutting the call while talking.
i have called them almost 30 times in last two days to get my original watch back. but no response. please help me to get my watch back.

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Amazfit Service/Customer care very unprofessional and no response

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