| Name of Complainant | |
| Date of Complaint | September 2, 2022 |
| Name(s) of companies complained against | Ajio |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My last AJIO order (Order ID FN1647209531 ) was Leather jacket which was delivered on 8th august . The product which i received was a polyester jacket which was neither shown or described in this product description on AJIO website. The jacket I received was also without tags which suggest it may not be a new one. I am unable to set a return as my account is disabled by AJIO. While contacting AJIO support , they informed that my account was automatically locked due to previous high returned, Irrespective of account locked or unlocked , as per selling terms the product i received was not the product displayed on described in AJIO website. Reaching out to AJIO grievance and they keep replying they can’t process this request as my account is locked. I have opened Grievance Number: 3779683 on consumerhelpline and AJIO is denying any wrong doing from their end.
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