Ajio gave me wrong address for self ship and didnt refunded for my self ship charge

Name of Complainant vivek
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by vivek:

i orderd clothes from ajio and i wanted to return clothes because of size issue ,when i issued a return of my item ajio said that there is no return service available in your region so you have to self ship the item .i self shipped the item to the address which was given by ajio but the item was unable to delivery because of wrong address i reached the ajio customer care they claimed that the address is right and u have to self ship the item again to that address . i already spent 200 rs for that shipment and they dont care of that
Order id : FN0364302817
Return id : #RT114396948

Image Uploaded by vivek:

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