Airtel X stream plans related

Name of Complainant	Swayam Poddar
Date of Complaint	July 31, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Swayam Poddar:

Currently I am using the plan of 799 but I want to change the plan from 799 to 499.
Airtel thanks app is not showing the plan of 499, please guide me

Image Uploaded by Swayam Poddar:

Consumer Complaints Court