Airtel wrong billing for International Roaming

Name of Complainant Aniket Deshpande
Date of ComplaintJune 3, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Aniket Deshpande:

I have been using airtel number for international roaming for more than last 5 years to primarily receive SMS / incoming calls during roaming.

For last 3 months, without any reason, Airtel has been sending me International Data Roaming Bills for usage of  1 pulse per 3 hour.  When called, the contact center says its valid bill and that I actually used it. So effectively for 30 day billing cycle I was using exactly 1024 bytes of data for exactly 3 hours without a single break.

How logical this is ? Airtel has been sending me thousands of Rupees bill for last few months

Image Uploaded by Aniket Deshpande:

Airtel wrong billing for International Roaming

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